Connecting a Practical PMS With Technological Advancements
- By Korrin Welch on Jun 5, 2017
The property management system (PMS) is the lifeline of hotel operations. From collecting and projecting a magnitude of data regarding everything from guest relations to reservations, as well as, administrating managerial tasks; the hotels PMS is a key component in effortlessly maintaining an efficient hotel environment. So why not make keeping it up-to-date a top priority?
Technology is a fast-evolving landscape, continuously adapting to the ever-changing market. This is true across industries. State-of-the-art features are breaking boundaries once set in place due to the lack of exponential resources. Yet, as new and innovative forms of processing data are introduced, many hotels have managed to miss the mark. According to Hospitality Technology’s 2017 Lodging Technology Study, a little under half (48%) of hotel owners are projected to revamp their PMS. Acknowledging the need to remain a competitive force is obvious, the real question lies in what capabilities will do the trick.
Utilizing the Cloud enhances productivity by connecting multiple functions, within a seamless platform. It should be noted that compressing data into one efficient system does not translate to an impractical PMS. With a Cloud-based PMS, editing, adding, and improving guest information, revenue, and property functions are made simple. Plus, working in sync across departments is easier than ever. For example, the front desk can continuously monitor the status of rooms. Whether a room is available, non-rentable, newly occupied, or simply needs maintenance, the properties operations reside in one modern function.
Through the Cloud, future projections are accessible and logically calculated to increase the possibility of revenue growth. At the end of the day, tending to the guest's needs is the number one priority. Spending unnecessary time constantly scanning over miscellaneous revenue and expenses is valuable time wasted, instead of making sure the guest is receiving quality service. A PMS Cloud stores guest data to enhance the possibility of tailoring their experience, thus promoting the opportunity to elevate revenue.
Gone are the days of the stationary PMS. No longer is it impossible to access pivotal data from a remote location. As mobile technology continues to expand, so does the necessity to transform guest services. Decreasing the check-in and out time for guests, while establishing the overall status of multiple elements of a property is crucial to remain a key competitor. In a modern age, consumed with excessive efficiency and immediate gratification, hoteliers are steadily expected to transform the hotel experience. A Cloud PMS makes this both possible and manageable.