Maintenance App

Straight forward design, easy to use, increases productivity - HotelKey is proud to offer the Maintenance App that communicates directly with your Frontdesk and Management Staff.

Built for Smart Devices

HotelKey's Maintenance App can be used on multiple platforms including both Android and Apple.

Streamline property operations

Print lests paper and communicate instantly with property staff for live updates on Maintenance tasks for both Rentable and Non Rentable Rooms as well as property wide issues.

Works for all sizes

As with all of our products at HotelKey, our apps can be used for any size property.

Increase efficiency

With the Maintenance App, property staff will use simple features to more effectively communicate and complete their duties.


Seamlessly Notify Maintenance Staff

Our Maintenance app will reflect all maintenance issues submitted through the HotelKey Frontdesk system. Permitted Users are able to assign these orders to maintenance staff to be made aware of and address accordingly.

Issues are separated by type to enable the Maintenance Engineer to prioritize the work orders as necessary.

Easy to view color codes provide a quick view of the days issues whether they are open, fixed, or cancelled.

Real Time Data

Maintenance Staff will simply tap to start when entering rooms to complete work orders. And tap to complete upon leaving the room when the service has been provided. This enables the Frontdesk and Management staff access to Real Time Data on maintenance issues.

HotelKey's Maintenance App will also track the amount of time it is taking Maintenance Engineers to complete the assigned work order. This information is invaluable when tracking quality and efficiency of property operations

Immediately knowing the status of maintenance issues as they are resolved allows busy properties to accommodate their arriving guests and provides a better service experience for Walk In customers.

Multiple Viewing Tools

As with all HotelKey apps, the Maintenance app allows a user to view multiple sets of data. How much work has been completed that needs to be validated? What percentage of issues have been complete? What rooms are assigned for service or still need a maintenance engineer assigned? Who fixed an issue on a previous day?

All of the above and more can be answered with the multiple quick views and search functionality within the app. Charts show a quick percentage reference, while the Home tab shows a high level status overview of maintenance items at the property. The app will also allow the user to search previous days to review all data related to specific room and maintenance types, or drill down into the specific issue for more details and remarks.

Frontdesk Integration

All information updated through the HotelKey Maintenance App will seamlessly update into our Frontdesk system. No extra emails, printed reports, or walkie talkie communication needed.

Maintenance Engineers can also submit issues on their own through the app which will automatically update all systems and staff accordingly. Our app empowers property staff to run a smoother and more efficient operation by improving communication and making sure the right data gets to the right place as fast as possible.


  1. Efficiently Manage Work Orders
  2. Create Maintenance Requests
  3. Improve Guest Experience
  4. Faster Response Times
  1. Performance Tracking
  2. Mobile and Secure
  3. Reduce Costs
  4. Keep Property Staff Informed


"HotelKey has helped reduce check in time from minutes to seconds. My staff loves the product and has become more motivated for their jobs"
Manish Patel, Owner of 10+ Hotels, Los Angeles, California
“More than one hundred hotels of varying sizes have signed up with HotelKey.”