Configure and adapt the system configuration for your unique operations.
The system comes with a set of predefined charge types. You can pick standard extra ones such as Parking, Pet and then also add your own unique ones.
We support more than eight standard payment types - Cash, Check, Credit Card, Gift Certificates, Local Direct Bill, Corporate Direct Bill, and Vouchers. You can disable them as needed. Also, the credit card payment type dynamically adapts to the selected payment gateway. You can even request a new payment type for your specific needs.
The system handles both percentage and flat tax types. It can also handle tax periods, tax on tax and tax slabs, which calculate the taxes dynamically based on the charge amount.
HotelKey is built to be configurable. Every entity is defined as an object that provides the flexibility to meet customer needs. Additional configurations include folio types, booking sources, special request codes, room preferences, tax exemption codes, adjustment codes, refund code and more
Los Angeles Based Multi-Unit Hotelier
The HotelKey System gives the lobby a modern look and with the Manager App, I can always be in touch with my hotels without having to call my managers all the time. I love it.
Studio 6, Bakersfield, CA
We like the touchscreen and it’s easy to train new staff. In California, staff turn-over is very common. So, having a system which is intuitive and easy to learn is very important for us. I have used a lot of PMS systems. HotelKey is the best and easiest amongst all. HotelKey is truly next generation.
Hotel Bella, Houston, TX
This system is amazingly easy to operate and also to teach our staff. The 24/7 support they offer has an immediate response time and they are always available to help us. Couldn't ask for more from a cloud based system.
Motel 6 and Studio 6, St. George, UT
It’s one of the best technology decisions that we have made. As a multi-unit hotelier who does not live at the property, HotelKey is great. I can have an iPad at home and watch my property live. I can view reports on my laptop too. With the Manager App, I get live revenue, sales and operations numbers on the go.
Lexen Hotel, North Hollywood, CA
HotelKey is one of the best investments I have made for my hotel. It is a one stop solution to all my hotel management needs. The system is user friendly and robust. I can view high-level details of my property and I can drill down into detailed reports when desired. HotelKey provides the ability for me to focus on my property while the software takes care of all my operations. The HotelKey website has taken my online business to a new level. After switching to the HotelKey website, it has been a breeze managing reservations on my PMS system. The budgetary savings has been remarkable. Overall, it has been a great experience working with HotelKey!
Motel 6, Mount Pleasant, TX
HotelKey is the kind of product that has enabled our business to do faster check-ins. The product is very easy to use. The touch-screen aspect makes it very fast to check in a guest. The ID and passport scanner helps my staff a lot too. If you know how to use a smartphone, you can learn HotelKey in a few hours!
Teton West Hotel, Idaho
We have worked with many different property management systems over the years and I can say without doubt that HotelKey has been by far, the best system we have ever used. While we take vacations, we can view our Hotel statistics and reports remotely without any problems. Our staff and management love the system.
Executive VP and CIO, G6 Hospitality
At G6 Hospitality, we strive to provide our guests with convenient quality service from the moment they arrive, and that means having a reliable and easy-to-use property management system in place. HotelKey creates the flexibility for Motel 6 and Studio 6 franchisees to effectively manage their property from any device, helping to streamline their operations across the board and most importantly, enhancing the guest experience.
Managing Partner, IKON Hospitality, Los Angeles, CA
I have been in this industry since 1997. HotelKey has been one of the reasons for our success at IKON Hospitality with the Lexen brand. HotelKey has tools for all hotel operations - PMS, CRS, POS and Rate Management. What I like best is their website. Our website is developed and managed by HotelKey. Our revenue has grown due to direct reservations at our property and the visibility we have got due to our website.
Los Angeles based Multi-Unit Hotelier
HotelKey is a simple to use and is very intuitive. It's a no-brainer for hoteliers. There is no other PMS system in the industry better than HotelKey. Using the Manager App, I can view my hotel metrics anytime in the day and manage rates as needed. As a multi-unit hotelier, I can easily view things like down rooms and call my managers to fix the issue which helps me grow my revenue.
Founder & CEO, Sanj Hotels, Encino, CA
HotelKey is cutting edge technology. The company builds easy to use products while providing a cool feel to the Hotel! Using the Manager App, I can view down rooms, ADR and Revenue anytime in the day and make changes as needed. The Leadership Team is very active and engaged and stays on top of enhancement requests and bug fixes.
CEO, Solo Hotels, Los Angeles, CA
Having been in the Hospitality Industry since my childhood, what stands out about HotelKey to me is the Simplicity and ease of use. You can run your entire hotel on an iPad. The satisfaction is tremendous. The Manager app helps run my business remotely. I can look at multiple properties and manage rates remotely. It’s truly next generation.