HotelKey PMS booking process is a guided process that walks the user through a sequence of steps to ensure the accuracy of data and booking conditions. The guided nature of this process is one of the main reasons that a new property user is able to learn the HotelKey PMS booking process with only few practice bookings. Moreover, the guided process ensures that all available room types and rate plans are evaluated and the best match is chosen based on the guest preferences and needs.

However, based on our customers' recent feedback, we’ve also learned that if the booking requirements are mostly fixed for a regular guest - room number, default rate etc - this guided approach slows down the booking process.

We're a very customer-oriented company and this feedback was important for us to address. As a result, we’ve come up with a Quick Book functionality.

The Quick Book is a single screen booking process where the user can pick stay dates, check room availability, select a rate code, search or enter the guest data and just press the book button. If all the booking conditions are satisfied, this will create the booking instantly.

Overall, the Quick Book process takes less than a min to execute and has already seen a great adoption from our users to book regular walk-in guests.

To learn more about Quick Book, please visit this help center link that has a video, screens and specific details for the Quick Book screen requirements.